Betpro Exchange

betproexch logo

Privacy Policy of

Individuals live within a community but still need to maintain their individuality. At Betpro, we respect users’ privacy and always prioritize it. When players want to use our services, they will need to log in by providing personal information. This brings the risk of information exposure. Therefore, customers need to read the following article carefully to understand our operation and commitment. This privacy policy outlines the types of data we collect, how we use and share your data, as well as the measures we take to protect your information.

What We Collect

  1. Personal Information: at the account registration section, we require users to provide:
  • Personal email
  • Full name
  • Identification number (for legal verification)
  • Contact phone number
  • Date of birth

However, this information is necessary for creating and managing your account.

  1. Financial Information: To serve transaction activities on the platform, Betpro will request customers to provide financial information such as bank account details or credit/debit card information. Please note that we do not store your financial information on our servers. We use secure payment gateways to process all financial transactions.
  2. Technical Information: Any activities that occur on the internet will automatically store the following information:
  • IP address
  • Browser type
  • Device information
  • Operating system

This information helps us optimize our services to each player based on their machine conditions.

How We Use Your Data

  1. Account Management: We use the personal information you provide to create and manage your account. This includes identity verification, transaction processing, and providing customer support.
  2. Communication: Betpro may use your contact information to send you updates, notifications, and important promotions. Users can opt out of receiving advertising information at any time.
  3. Improving Service: Betpro analyzes the technical information we collect to understand how users interact with our website. In parallel with this is improving functionality, security, and performance of the website. This helps us provide you with a better user experience.

How We Share Your Data

  1. Third-party service provider: User’s personal information may be provided to third parties, who may assist us in operating the website. However, customers can fully trust the credibility of this service provider. They are bound by confidentiality agreements and are only allowed to use your information for specified purposes.
  2. Legal requirements: Betpro may disclose your personal information if required by law enforcement agencies or if we believe that such disclosure is necessary to protect our rights, comply with legal procedures, or prevent fraud or unlawful activities..

How We Protect Your Data

  1. Security Measures: At Betpro, we employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, Secure Socket Layer (SSL) technology, and regular security checks. This is one of the aspects that help us create a positive impression with users.
  2. Data Retention: We retain your personal information for the period necessary to fulfill security purposes unless the law requires or permits a longer retention period. Once your data is no longer needed, we securely dispose of it.

Your Rights Regarding Your Data

  1. Access and Updates: Betpro customers have the right to access and update their personal information. You can review and edit your account details by logging into your account or contacting our customer support team.
  2. Data Deletion: You can request the deletion of your personal information from our system, subject to any legal obligations or legitimate interests requiring us to retain certain data. This will also be ensured to occur smoothly and securely.

Changes To This Privacy Policy

Issuing privacy regulations at a certain point in time cannot guarantee the entire business operation. In a society dominated by technology, we platform creators must also adapt to the changes they bring. Therefore, sometimes we may need to update this Privacy Policy to reflect changes in practice or our legal requirements. Betpro encourages you to review this policy regularly to be informed about how we collect, use, and protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact our customer support team to receive timely answers to your inquiries.